30-Day Money-Back Guarantee
We’re sure you’ll find something you love, but if it’s not quite right, no worries. You’ve got 30 days to return it, no hassle.
No call centres. No runaround. Just Arthur Whitmore or myself (Dorothy Bennett) here to help you personally, like we’ve done for years.
Handcrafted with love
Every piece is handcrafted with the same patience, care and attention to detail we’ve brought to our jewellery for over 42 years. From the smallest setting to the final polish, each piece is carefully inspected before it leaves our hands.
Still unsure?
When will my order be shipped?
Once your payment has been confirmed, we’ll start preparing your order straight away.
Please allow 2–3 working days for us to carefully process and dispatch your order.
How can I track my order?
As soon as your order is on its way, we’ll send you a shipping confirmation email with your personal tracking link.
You can use this link to follow your parcel and see the latest delivery updates.
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not completely happy with your purchase, you can return any unused items within 30 days of receiving your order.
Once your return has been received and approved, your refund will be issued to your original payment method. For full details, please visit our Returns Policy.
Any other questions?
Whether you have a question about your order, need help choosing a piece, or simply want to say hello, we’re always happy to help.
Please feel free to get in touch using our contact form or send us an email at info@dorothyandarthur.com
30-DAY MONEY-BACK GUARANTEE
Easy returns within 30 days
LONDON BRAND
Customer satisfaction #1 priority